Tag: instagram bot

Creating a Chat Bot With Sprout

The first step in developing a chatbot is identifying the customer needs. Sprout's Bot Builder allows users to preview the complete conversation and can even guide questions and answers. Once these two elements are identified, it's time to …

How to Build a Chat Bot for Customer Service?

Using a website chatbot to automate customer service is a smart way to improve customer experience and improve your bottom line. Most of these bots are driven by keywords and suggested responses and use a basic form of …